faq

Frequently asked questions

What is your return policy?


Zoe Provisions is dedicated to providing the highest quality products and due to health protection or hygiene reasons including the Wuhan or COVID-19 Virus we cannot accept returns of our products.




What Payment Methods can I use?


We take Credit/Debit Cards as well as offline payments.




What is your shipping policy?


Due to the speedy nature of our shipping team, once your order is placed we cannot change your shipping address, information, or delay/postpone your order. For any questions regarding your shipping information, contact customer service at zoeprovisions@gmail.com Please not that once your oder has left our shipping center and is in the hands of the postal courier, Zoe Provisions cannot be held responsible for issues that may occur during shipping including delays and damaged items.