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Shipping & Returns

refund policy

Zoe Provisions is dedicated to providing the highest quality products and due to health protection or hygiene reasons including the Wuhan or COVID-19 Virus we cannot accept returns of our products.

shipping policy

Due to the speedy nature of our shipping team, once your order is placed we cannot change your shipping address, information, or delay/postpone your order. For any questions regarding your shipping information, contact Customer Service at


Please note that once your order has left our shipping center and is in the hands of the postal courier,

Zoe Provisions cannot be held responsible for issues that may occur during shipping including delays and damaged items.


Please note that processing times can be 1 to 2 business days. Please note we ship Monday-Friday only during normal business hours. Any order placed during non-business hours will be processed the following business day. Orders will not ship over the weekend.

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